Privacy policy

Home > Privacy Policy

ISO 9001/14001 certified company

Inquiries

Murata Spring Co., Ltd., (hereinafter “Murata Spring”) collects personal information from customers to provide the services requested. This privacy policy sets forth the rules on the collection, use, and control of personal information for business and the operation of this website. Murata Spring will comply with the relevant laws and regulations to ensure the proper handling of personal information

1. Collection of personal information

Murata Spring shall collect personal information lawfully and correctly without deception or other wrongful means.

2. Use of personal information

Murata Spring shall use personal information only to the extent necessary to achieve the purposes stated below. Murata Spring shall obtain prior consent from customers when using personal information for any purposes other than as stated below:
(1) Responses to inquiries and distribution of information materials
(2) Communication with customers

3. Security of personal information

Murata Spring shall take the necessary and appropriate precautions to prevent leakage, loss, or destruction of personal information and shall implement other measures to maintain the security of all personal information.

4. Outsourcing of handling of personal information

When outsourcing all or a part of the handling of personal information to a third party, Murata Spring shall carefully select the third party through a rigorous screening process and shall perform the necessary and appropriate supervision of such third party to ensure the security of outsourced personal information. When working with a third party to provide consulting, Privacy Mark application, and ISMS application services, Murata Spring may outsource all or a part of the handling of personal information to a third party.

5. Distribution of personal information to third parties

Except where permitted or required under the Personal Information Protection Law or any other relevant law or regulation, Murata Spring shall not provide the personal information of customers to any third party without prior consent.

6. Disclosure and correction of personal information

Murata Spring shall promptly comply with customer requests to disclose personal information. In the event customers fail to verify their identity, Murata Spring shall refuse such requests for disclosure. When requested by customers to correct, add, or delete personal information wrongly registered, Murata Spring shall promptly comply with such requests after investigation. In the event customers fail to verify their identity, Murata Spring shall refuse such requests for correction, addition, or deletion. For any questions regarding Murata Spring privacy practices, contact the company at the following email address or phone number:
[Contact] Murata Spring Co., Ltd.
Email: soumug@mscspg.co.jp
Phone: 028-662-3811 (business hours: 9:00 to 16:00)

7. Changes to this policy

This policy is subject to amendment or revision. Unless otherwise specified by Murata Spring, amendments to this policy shall be posted on this website and shall be effective as of the date posted.